Rishworth Baxter Ltd Wakefield

Rishworth Baxter Ltd Wakefield

1 2 Reviews


Accountants in Wakefield
14 Rishworth St, Wakefield, West Yorkshire, WF1 3BY
01924 239695

Rishworth Baxter Ltd Wakefield is an accountant serving its local area in West Yorkshire. They are experienced in providing book keeping, accountancy services, tax services, preparation of company accounts and tax preparation. Rishworth Baxter Ltd accountant’s post code is WF1 3BY.
Tags: Avoid




Rishworth Baxter Ltd Wakefield Reviews


Would really advise you not to go with Rishworth Baxter. They are not regulated or part of a registered body. We were sold a great service for a more competitive price for both accounts and payroll so we moved over to them in October 2016. What a mistake. The customer service throughout has been appalling but got progressively worse. When we requested for them to register us for VAT they back date it a year (having not told us the previous year had been over the tax threshold) which led to an investigation. Despite having insurance included in our service for them to handle this, they decided to lie to both us and HMRC, constantly extending deadlines to then do nothing and let them pass with no contact to HMRC or us, no information I sent was passed on and no effort was made to actually help or advise us. We would email and call 10's of times a day to get no response. They left us to deal with this ourselves despite probably claiming a fortune from the insurance. Even our new accountants said the customer service to switch over to them had been awful. I have complained directly to them and been fobbed off twice now that they will get back to me, last time was 3 weeks ago and still no response so now we are left with no option but to warn others as they chose not to deal with our genuine concerns over the service provided directly. I am going through Trading Standards and CAB but would like to tell anyone thinking of using their services, don't bother!  
Tags: Avoid

Rating  1

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Would really advise you not to go with Rishworth Baxter. They are not regulated or part of a registered body. We were sold a great service for a more competitive price for both accounts and payroll so we moved over to them in October 2016. What a mistake. The customer service throughout has been appalling but got progressively worse. When we requested for them to register us for VAT they back date it a year (having not told us the previous year had been over the tax threshold) which led to an investigation. Despite having insurance included in our service for them to handle this, they decided to lie to both us and HMRC, constantly extending deadlines to then do nothing and let them pass with no contact to HMRC or us, no information I sent was passed on and no effort was made to actually help or advise us. We would email and call 10's of times a day to get no response. They left us to deal with this ourselves despite probably claiming a fortune from the insurance. Even our new accountants said the customer service to switch over to them had been awful. I have complained directly to them and been fobbed off twice now that they will get back to me, last time was 3 weeks ago and still no response so now we are left with no option but to warn others as they chose not to deal with our genuine concerns over the service provided directly. I am going through Trading Standards and CAB but would like to tell anyone thinking of using their services, don't bother!  

Rating  1

Report this Review

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