Henley Cars Cannock

Henley Cars Cannock

3 3  Reviews


Used Car Dealers in Cannock
Unit 2/Key Point/Lower Keys Business Pk , Cannock, Staffordshire, WS12 2FN
01543 277347

Henley Cars in Cannock, Staffordshire, is a local used car dealer. They offer used cars and used car sales. Henley Cars used car dealer’s post code is WS12 2FN.
Tags: avoid henleys, car sales, Henley Cars Cannock




Henley Cars Cannock Reviews


excellent 5 stars !!!!

As a chef i do take reviews with a pinch of salt ( sorry for the pun ) but seriously we have people in my place of work and find the only people who write reviews are angry and very hard to satisfy, so I'm posting my experience with Henley cars,
on arrival we were greeted by a guy called Sid who was very polite and helpful he gave us time to look at the mini without standing over us, we really enjoyed the whole deal and would recommend HC.

Thank you
Nik  

Rating  3

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Unfortunately it makes me give at least one star. I'd give zero if I could.

Yesterday I had the owner of Henley Cars Limited in Cannock, put the phone down on me because (in his words) nothing he could say was going to make me happy.

Hmmmm I wonder who would be happy if their son bought a car for £4,000 cash which broke down the next day .....which was deemed 'unsafe to drive' by the RAC within 20 hours of purchase....... which we had to arrange to be towed back to the Henley Cars because they wouldn't collect it. Who then refused to provide another car ... then refused to cover the £124 cost of my son returning to work in Plymouth that day, by rail, a journey of 160 miles.

They offered to loan him the car he had just traded in, so long as he collected it himself (bearing in mind he had no transport to get from Leicestershire to Cannock), was no longer insured to drive it and had passed on ownership to themselves!).

So he had to pay £124 to get back to work/home that day, plus taxi fares. He then purchased a train ticket to collect the car the following weekend as was told it would be fixed by the following Friday. It wasn't. They took almost 2 weeks to fix the car, and the owner refused to call me in that time, leaving me chase things up.

So people, if you are thinking of buying a car, avoid HENLEY CARS LIMITED!!  

Rating  1

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Very pleasant and helpful over the phone. I was advised over the phone that the car i wanted to view would NOT be valeted until sold. I had no issue with this and was in constant contact with the garage throughout the week to see if the car was still available as I was not able to get to them until the weekend, they never tired of talking to me lol! We arrived today (saturday 19th June) and after talking to the lovely guy, in person tbis time, and having a test drive we actually had a great deal and the car is now sitting outside my house! There was absolutely no pushyness no bull and plenty of smiles and politeness. Extremely helpful and professional service and would recommend to everyone. We live over an hour and a half away from this garage and have already said that we would buy another car from there again without hesitation as it was such a pleasurable, hassle free experience! Thanks guys ??  
Tags: car sales, Henley Cars Cannock

Rating  5

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