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Le Dermex Edinburgh

Le Dermex Edinburgh

1 2  Reviews

Cosmetic Surgery in Edinburgh
58 South Clerk St , Edinburgh, Midlothian, EH8 9PS
0131-667 7887

Le Dermex Edinburgh is a cosmetic surgeon serving its local area in Midlothian. They specialise in cosmetic surgery, wrinkle reduction, botox and plastic surgery, Le Dermex cosmetic surgeon is located at the following address - 58 South Clerk St.


Le Dermex Edinburgh Reviews


Purchased a groupon to get shellac on my toes and finger nails. I called several times to try and book an appointment (Their voicemail is generic and doesn't confirm you've email an actual company called Le Dermex) and then eventually emailed and no one got back to me. I went in in person and was advised to email a different address! I asked why I couldn't use the one on the website and the woman didn't really know the answer.

I eventually had my appointment to get my wedding nails done (french manicure shellac) and my toes done in plain colour shellac. The appointment was booked for 11am. I was advised (when I called the day before) that it would take up to 2 hours to get this done. I was very stressed in the lead up to the wedding (which included 2 house moves and still working full time). I was looking forward to getting this time off to be pampered ahead of my big day. I arrived 5 minutes late for my appointment which I apologised for but I didn't think this would or should be made to be a massive deal as they had allowed one and a half to 2 hours for my treatment I thought there was a tiny bit of leeway. I was dismissively told to take a seat. I was there for at least 5 minutes while all the staff stared at the screen and discussed something. I guessed maybe they had double booked someone but then no one else came in and there were at least 3 of them all standing behind the desk. I was eventually told to take a seat. I had a big umbrella with my which fell to the floor as I struggled to place it somewhere that wouldn't fall over. Then I sat with my bulky winter coat on while she started on my nails. This was not the service I am used to in a professional salon. She basically gave me the cold shoulder and did not talk to me. It was so awkward. I can't describe it but she seemed to be on a little power trip and said she didn't know if she had enough time to do both. I said I would happily have my finger nails done and then she could leave my toes. There was no response to that. I couldn't even look at her it was so awkward and so I looked at the shelf of products to the side for most of the treatment which was so uncomfortable as I still had my jacket on. There was apparently time to do my feel and so that was that - again no offer of a drink or anything. It was all done in stony huffy silence. I was not thanked for my custom at the end and given the same silent treatment as when I came in.

I would NOT in a million years recommend this place, in fact I will actively discourage people from going to this terrible place. The nails were fine. My thumb had a grain of something embedded in the nail so I had to file it off and re polish it with normal nail polish. It did last until the wedding which was 3 days later but 5 days later I got a couple of chips in my french mani and then it was downhill from there. I went home and cried as it was such a horrible experience.  

Rating  1

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Purchased treatments using groupon. Called ledermex several times and left voicemails asking for an appointment. As a last resort sent an email which came back undeliverable. Eventually got to speak to someone early on a Sunday morning who advised my vouchers had expired and there would be no refund. I explained I had called and emailed prevuiously. No help.
I would not recommend I a, out of pocket £130 and now about to open a dispute with groupon.  

Rating  1

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