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Galleywood Motor Spares Chelmsford

Galleywood Motor Spares Chelmsford

1 1  Reviews

Car Parts in Chelmsford
212 Watchouse Rd , Chelmsford, Essex, CM2 8NF
01245 475406

Galleywood Motor Spares Chelmsford is a local car parts distributor in Essex. They are known for offering car parts, car spares, performance car parts and used car parts. Galleywood Motor Spares car parts distributor has its address at 212 Watchouse Rd.


Galleywood Motor Spares Chelmsford Reviews


Dishonest behaviour and bad customer Service

Since moving to Galleywood I have often used this local shop for car accessories and parts. I have always been happy to support a local business and felt that they offered a good personal service. That was until today when I experienced what can only be described as blatant deceit. I was sold a damaged part that was near impossible to identify was damaged on purchase. When I returned to the shop I was told that I must have broken the part since I purchased it the day before and there was no way they had sold it to me like that. The part had not left the box until I compared it with the existing and it was obviously broken. The box was open on purchase and the piece that was broken off had been removed to cover up the situation. As such I was accused of being a liar which I find disgraceful as a previously loyal customer. The shop keeper told me it was not there problem and I needed to complain to the supplier which is ridiculous. After returning home with no offer of replacement or refund I have also noticed that the hand written receipt they provided was also backdated by 5 days which I can only assume is some vague attempt to make it look more plausible that I taken nearly a week to complain rather than 24 hours. I guess they did not think about the credit card receipt with date and time!! I pity this business which needs the support of its local community that it can treat a regular customer with such contempt.
  

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